Privacy Policyd

1. Information We Collect

• Contact & Shipping Details: Name, delivery address (our hub: 101, SEDLESCOMBE ROAD NORTH, ST. LEONARDS-ON-SEA, ENGLAND, TN37 7EJ, not for delivery), phone number, and email to process orders and send updates via Shopify’s order system.
• Transaction Data: Payment method, order amount, and order ID (stored securely by Shopify Payments) to complete purchases and resolve issues (e.g., wrong watch model, delivery problems).
• Shopify-Powered Data: IP address, browser type, and product views (e.g., preference for classic or modern watches) via Shopify cookies—used to improve site performance and personalize recommendations. Non-essential cookies can be disabled in browser settings.

2. How We Use Your Information

• Fulfill and track orders (e.g., notify you when your watch ships) via Shopify’s notification tools.
• Send non-marketing updates: order confirmations, delivery alerts, or watch care tips.
• Prevent fraud (verify unusual orders) with Shopify’s security features.
• Send marketing communications only if you opt in during checkout (unsubscribe anytime via email links).

3. Data Protection Measures

• Use Shopify’s SSL encryption for secure data transmission on watchlabc.com.
• Restrict access to authorized staff (order/support teams) bound by confidentiality agreements.
• Never sell or rent your data; share only shipping details with logistics partners (bound by privacy obligations) and necessary data with Shopify for platform operations.

4. Your Rights (GDPR Compliant)

• Access/Edit: View or update your information in your Shopify account or our “My Account” page.
• Delete/Export: Request data deletion or a copy via email (processed within 30 days per GDPR).
• Withdraw Consent: Opt out of marketing or revoke cookie consent by contacting us—we respond within 2 business days.

5. Policy Updates